I am excited to announce that a new support forum is coming later today. Only premium members will be allowed to view and participate in this new forum. If you currently have a paid monthly or annual membership, you will have immediate access to this forum once I open it up.
I’m not sure of the exact time I will have the PATs support forum opened up, but I plan to do this at some point today or early tomorrow. You will find the link to the forum in the members category menu, which is found on the right hand side of the page for most of you. If you are viewing through a phone or smaller tablet, the menus will often be at the bottom of the page, rather than on the right hand side due to the lack of screen size.
The idea behind the new PATs support forum is to provide members a place to converse and ask questions and get basic support. Sometime soon after opening up the forum, I will no longer accept trading questions via email any longer. You will be required to ask all questions in the forum, where both myself and other members can help answer them. This will provide me some relief while giving everyone the opportunity to also learn from other member’s questions as well. Even better, some of the more seasoned members can actually contribute to the answers and discussions.
I have wanted to do this for a long time and I think it will be a great addition to our website. I would be less than truthful though if I said I did not have some concerns and reservations, as these places can often have a negative affect on traders due to bad information and negative attitudes. I will have a set of forum rules posted that everyone will be expected to follow. Those that choose not to follow the rules can and will be banned form the forum. I believe having that option will help ensure that people stay on track and do not cause problems. I will also reserve for myself the option of closing the forum down with little or no warning should it prove to have any detrimental or negative influence on myself or our members at any time.
One thing I have always prided myself in was the fact that I tried to support everyone that came to me, even if they never purchased a thing from me at all. I do this because I enjoy it and I like helping others, so it was never about money. However, due to the growth of the website and the number of users and members we now have, I can no longer do that. It has just become far too much for me to handle by email any longer. I am receiving 100+ emails per day related solely to trading questions or chart questions, so it has just become overwhelming for me at this point.
For those of you that are not paying members, I am sure this will not be nearly as exciting, but as I stated previously, this is a necessary step in order to keep the support manageable for all. I may come up with some alternative membership options that include access to the PATs support forum only, but for now, you will need to be a premium member to have access. All current premium members will have access at no additional charge, and anyone else that wants access will need to join. I truly believe that everyone should be using the membership area already due to the video lessons that are available there, so it feels like a natural progression to add the forum to this option. If you aren’t a premium member already, you will gain much more than access to the support forum by joining.
In closing, I hope that the new PATS support forum is a beneficial tool for our members and that everyone finds it useful. I know there will be further requests and suggestions once people start using it, so I will also create a section where you can make those comments. Just understand that I may not always have the time or desire to add everything people request, so if I do not follow up on some of your great ideas, do not take it personal.
Thanks for everyone’s support and patience as I work to bring this to fruition. Hopefully there will not be any bugs or snafu’s, but if so, please be patient as I work through them. I appreciate each of you and my hope is that all of you find benefit and value in what I try to bring to the trading community.